Privacy Policy — Riad Bacha Beldi

1. Data Controller

Riad Bacha Beldi
Represented by: Isabelle Journo & Lalafatna Hardy
Email: contact@bachabeldi.com
Site: https://bachabeldi.com/

2. Data collected

We may collect the following information:

First and last name
Email address
Phone number
Booking/Stay Information
Messages sent via website forms
Browsing Data (Pages Visited, IP Address, Cookies)

3. Purposes of the collection

Data is collected in order to:

respond to requests submitted via the form,
manage reservations and communication with customers,
improve the website and analyze its traffic,
Ensure site security,
Send information related to the riad (if consent is given).

4. Legal basis

Data processing is based on:

consent (form, voluntary contact),
performance of a contract (reservation, information request),
legitimate interest (anonymous statistics),
legal obligations (invoicing, accounting).

5. Shelf life

Contact forms: 12 months
Customer data: 5 years after the end of the stay
Cookies: between 6 and 13 month
Accounting documents: 10 years

6. Data Sharing

Data is never sold.
It may only be transmitted to:

our technical service providers (hosting provider OVH),
statistical tools (Google Analytics or equivalent),
Service providers necessary for processing a reservation.

7. Your rights

In accordance with the GDPR, you have the following rights:

Right of access,
Right to rectification,
Right to erasure,
Right to object,
Right to restriction of processing,
Right to data portability,
Right to withdraw your consent at any time.

To exercise your rights:
👉 contact us at: contact@bachabeldi.com

8. Cookies

This site may use:

Essential technical cookies,
Analytical cookies,
Audience measurement cookies.

You can refuse or manage Cookies are stored via your browser.

9. Data Security

We implement all necessary measures to protect your data against unauthorized access, loss, or alteration.

10. Modifications

This policy may be modified at any time.

Last updated: December 2025